People
Electrocatalytic's people work in partnership with customers to help ensure the optimum operation of customers water and wastewater equipment process, providing service and outsourcing requirements. With our unique balance of skills, experience and knowledge built up from more than 40 years of industry working we offer our full customer service capability.

World-wide Technical Support
With thousands of Chloropac electrochlorination systems, OSEC/ Pacpuri hypochlorinators and Capac corrosion protection systems operating in all parts of the world, Electrocatalytic's technical support is backed up by dedicated teams of specialist engineers and technicians world-wide determined to demonstrate the company's commitment to providing customers with experienced and quality 'hands on' field services from our office centred technical support, on site supervision of installation, maintenance, commissioning and all the training and support that our quality product systems and customers deserve.

The Company's own technical service teams are based in our US East Coast and UK manufacturing facilities and our US West Coast and Singapore Service Centers, which are supported by a network of regional service centers with 45 company-trained independent representatives.

Parts and Service

• Supply of Spare parts
• Replacement cells
• Plant refurbishment and Retrofit of latest technology upgrade to older installations
• Maintenance
  • Service Contracts including Planned Preventative Maintenance (P.P.M.)
  • Maintenance Work for Convenience
  • Operation & Maintenance Training
  • On –going ‘Operating Log sheet return’ Support scheme from Electrocatalytic engineers, at no charge to customers.
• 24 Hour Service and Support infrastructure - All Chloropac service locations are fully staffed with experienced technical support and service personnel. Our staffs range from customer service personnel, to handle your everyday needs, to engineers with several years experience of our products, applications and other industry equipment.
• Emergency support to minimise Downtime and make emergency repairs.
• Large team of dedicated Field-based Service Personnel.
• On-site Inspection & Survey
• Warranty part service

We are committed to provide customers in all industries with total quality services and support to help them manage their water systems and resources to optimum effect.

Replacement Cells
1 - Chloropac® Cells - Imitated, but not equalled, the concentric tubular electrode design of the Chloropac electrolytic cell offers superior performance to other cell designs. Proprietary Dimensionally Stable Anodes provide reliable performance, high efficiency and long life. Other advantages include:

• Complete modular construction for adaptable installation
• Low Maintenance
• Full output capability available (cell cleaning not required) No acid cleaning or washing
• Safety by design (no potential for production of hazardous chlorine gas)
• Patented electrode monitoring

2 - Chloropac® Cells MkI, MkII, MkIII
3 - Pacpuri® Cells
4 - OSEC® Cells
5 - Sanichlor™ Range of Cells and parts offer better than new direct replacement for Sanilec® cells & parts, Omnichlor Series I & Series II cell electrodes & parts, and Daiki cells, with improved features
6 - Othere high quality electrodes are available for direct replacements in MGPS, ChlorMaster and Seachlor cell boxes.