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    • Carbon Media Services

    Carbon Media Services

    Siemens Water Technologies is the single source for all your carbon media needs. In addition to our range of carbon media product options, we also provide carbon media support services to ensure that your system equipment continues to operate reliably and economically, while also meeting regulatory requirements.

    Media Services
    Siemens offers a wide variety of replacement carbon filtration medias and underbedding materials for every filtration application. These include sand, garnet, gravel, anthracite or quartz materials screened to the specific mesh sizes required.  

    For liquid and vapor phase adsorption applications, we are the exclusive provider of Westates® activated carbons.   Our complete line of carbons includes coal-based granular and pelletized carbons, coconut shell and carbons specially manufactured to removal of odors. 

    As a complement to our replacement media options, Siemens' also offers a wide range of technical and field support services to help ensure that filter and adsorber systems continue to operate efficiently, downtime is minimized and plant personnel can stay focused on your core business.  From analytical testing in our state-of-the-art laboratories to removal and reinstallation of new carbon media, to spent carbon reactivation at our RCRA-permitted processing facilities, Siemens Water Technologies has the right services for your system and operating budget. We do it all while giving you peace of mind that your liability is minimized and compliance ensured.

    Our media services are offered either on an as-needed basis or as part of a comprehensive, preventative maintenance or service contract.  All of our services are performed by trained, Siemens employees who use company-owned transportation and specialty vehicles to perform the services. Our field service personnel have experience in maintaining and operating our own systems as well as equipment provided by other companies. Our technicians provide prompt, courteous service to help customers manage their water treatment system with minimum downtime and maximum use of direct labor and operating budgets.

    Our trained service technicians are ready to serve customers from over 85 offices in North America.  Local service branches allow us to schedule service and repairs when you need them, not when the airfare is cheaper.  In fact, we are positioned to reach over 85% of the US population in less than a 2 hour drive.

    Peace of mind comes from knowing you can reach Siemens 24 hours a day, 7 days a week. Our customer service department is available to assist with information on parts, place orders, locate a local Siemens service branch or contact a sales representative. If you have technical questions, we have industry experts ready to assist at our toll-free, technical support hotline. 

    Features and Benefits of Partnering with Siemens
  • 85 sales and service branches located throughout North America
  • OSHA certified and trained technicians
  • Experienced personnel with extensive knowledge of federal and state environmental regulations
  • Fully equipped testing and analytical laboratory
  • State-of-the-art reactivation facility meeting all RCRA, Benzene NESHAP and Subparts CC and FF requirements
  • Company-owned transportation/specialty vehicles and dedicated potable water transportation vehicles
  • 24/7 telephone customer service support
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    Contact Us

    To learn more about our carbon media services, please choose from our Featured Services listing for further details and contact information. For other assistance, please contact the Information Desk, Monday through Friday, 8 a.m. to 5 p.m., Eastern Standard Time: 1.866.926.8420 or 1.724.772.1402 or information.water@siemens.com.

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    Carbon Media Services Case Study

    Removal of Nitrates and TCP Make San Jerardo, CA Drinking Water Safe for Residents

    In March 2006, members of the San Jerardo, CA community reported skin rashes from water use.  Upon testing the water, nitrates and trichloropropane (TCP) were both found to be at levels well above the regulatory limit.  High levels of nitrates are common in many wells, and it is believed that the surrounding agricultural area led to the TCP contamination.  Drinking water regulations require nitrate to be less than 45 ppm and TCP less than 5 ppt. At the time of testing, the nitrate level was at 78 ppm and TCP was at 80 ppt.

    Read Full Case Study

    Carbon Media Services Case Study
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    Featured Carbon Media Services

    Activated Carbon Adsorber (Non-Permanent) Exchange Program
    On-Site Carbon Removal and Installation
    Spent Carbon Reactivation and Recycling

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